This year, 2016, has been a challenging year for physicians and the “professional services” that they are trained to provide. In addition, the year has put into question the sincerity that many physicians have demonstrated when they took the Hippocratic Oath at graduation which mandates that whenever they are treating patients, above all, their care should “do no harm”!
Early in 2016, a governmental report indicated that medical errors are now the third leading cause of death in the United States, falling closely behind heart disease and cancer. Several months ago, the Physician Foundation reported that, based on a survey of over 17,000 physicians, over 50% are dissatisfied and unhappy with their work, causing many older physicians to retire earlier than planned. And finally, in a Medscape Medical News article by Robert Lowes published December 1, 2016, the author indicated “more physicians are willing to hide mistakes”. He reported survey results which indicated that 7% of physicians say it is acceptable to hide a clinical mistake that harms patients while another 14% leave the door open, saying it depends on the specific circumstances.
What does all of this mean? Fortunately, on the positive side, the data indicates that nearly 75% of all physicians are striving to do what is right for the patient, providing the highest quality of medicine possible and abiding by the highest ethical and moral standards that healthcare demands. But the reality is that the data also highlights the extreme variability in medical outcomes across the profession and supports the message I have been spreading for over the last decade…there is “no common voice” representing the medical profession. And like all other services that demonstrate extreme variability, the work of the higher performers is diminished, and often cancelled by the lower ones. Undoubtedly, once again, the “physician chain” is only as strong as its weakest link.
So what are some steps that can be taken by physicians, both young and old, to make 2017 a better year for the entire profession, both internally as a group, and externally to the various constituents that physicians have the honor to serve? These should, at the minimum, include:
Being a physician, as I have now been for nearly 50 years, it is an honor and a privilege as well as an awesome responsibility. People trust us enough to turn their most precious possession over to us…their life or a life of a loved one. This trust cannot be weakened by physicians who knowingly are providing less than the highest quality of medical care, who are willing to hide their mistakes, and who are daily dissatisfied with their working environment. Until these challenges are addressed and resolved, there will continue to be days, unfortunately, when I will be embarrassed to say that I am a physician!